Policy
HAPPYLA NAILS & SPA
Welcome to HappyLa Nails & Spa — where beauty meets comfort. We are dedicated to providing a clean, relaxing, and elevated nail experience designed just for you. Please review our policies below to ensure the best service experience.
Guest Care & Satisfaction
- Please inform us of any allergies, sensitivities, or health concerns before your service.
- If you would like any adjustments, kindly let us know during your appointment — we are happy to perfect your look.
- Once you leave the salon, it is understood that you are satisfied with your service.
Service Guarantee
- Minor fixes must be reported within 24 hours of your visit.
- Repair appointments must be scheduled within 7 days.
- Wear and tear, accidental damage, or improper aftercare may require a service charge.
- All services are non-refundable for change of mind.
Appointments
- Please arrive on time for your appointment.
- Guests arriving more than 10 minutes late may need to have their service adjusted or rescheduled.
- This helps us respect the time of all guests.
Health & Safety
- Some services may cause temporary nail sensitivity within 24 hours.
- Undisclosed medical conditions or allergies may increase the risk of reactions.
- We are not responsible for reactions caused by undisclosed conditions.
- We follow strict sanitation standards in accordance with provincial health guidelines.
Payments & Gift Cards
- Payment is required at the time of service.
- Gift certificates are final sale and cannot be refunded.
Personal Belongings
- Please take care of your personal belongings.
- HappyLa Nails & Spa is not responsible for lost or damaged items.
At HappyLa Nails & Spa, your beauty, comfort, and well-being always come first. Thank you for choosing us and for being part of the HappyLa family.
Book Appointment Today!
- 📞 Call Us (604) 324 1424